Cookie Policy

This information (hereinafter, “Cookie Policy”) governs the processing of your personal data through the use of cookies, carried out by Diffusione Luce S.r.l. with headquarters in Coriano (RN), via Raibano 39, VAT number IT03765580406, email address [diffusioneluce@diffusioneshop.com] (hereinafter, the “Owner” or “Diffusione Luce srl”) in compliance with the rules on the protection of personal data, in particular, EU Regulation 2016/679 (hereinafter, “GDPR”), through the site you are browsing (hereinafter, the “Site”).

1. Identity and contact details of the data controller

The Data Controller is Diffusione Luce srl. Diffusione Luce srl is a company established in Italy, therefore no representative has been appointed.

2. Contact details of the data protection officer

The Data Controller has appointed Avv. Fabio Ronci as its data protection officer, who can be contacted at the same addresses as the Data Controller or, alternatively: Studio Ronci, Viale Dante 54 47838 Riccione (RN) (PI 04054490406) 

3. Processing methods

Cookies

Cookies are small text strings that the Site you visit sends to the browser, which stores them to retransmit them to the Site upon your next visit.

Cookies allow us to collect information about your browsing.

Cookies can be stored permanently on your computer and have a variable duration (persistent cookies), or they may not be stored permanently on your device and be automatically deleted when you close your browser (session cookies).

Cookies can be installed by the site you are visiting or they can be installed by other websites that provide various types of services to that site (third-party cookies).

Technical cookies

Cookies in this category allow the Site to function correctly.

Statistical cookies

The Site also uses statistical cookies created directly by the Owner, or provided by third parties.

With statistical cookies created directly by the Owner, the Owner will carry out statistical analyses relating to different domains, websites or apps attributable to the Owner himself, proceeding with statistical processing on his own, without such analyses being aimed at making decisions of a commercial nature.

With third-party statistical cookies, tools have been adopted to reduce their identifying power, for example by masking significant portions of the IP addresses processed. In the case of use of third-party statistical cookies, the third party has contractually committed with the Owner to use them exclusively for the provision of the service, to store them separately and not to "enrich" or "cross-reference" them with other information available to them.

Marketing cookies:

Marketing cookies are used to track visitors on websites. The purpose is to present advertisements that are relevant and engaging for the individual user and therefore of greater value for publishers and third-party advertisers.

Preference cookies

Preference cookies allow the website to store information that influences its behavior or appearance, such as your preferred language or the location in which you are located.

Browsing data and environmental variables

The Site automatically acquires some personal data relating to your navigation. This category of data includes, for example:

  • the IP addresses of the computer you use
  • the number of accesses
  • the pages used
  • the date and time of access
  • the URL where the browser was before viewing the Site
  • the type of navigation browser
  • the operating system used
  • Profiling cookies

Profiling cookies are non-technical cookies that allow the Data Controller to provide you with personalized services based on your needs. The Data Controller uses the profiling cookies listed.

This website uses cookies. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of our site.

Cookies are small text files that can be used by websites to make the user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.

You can change or withdraw your consent at any time from the Cookie Declaration on our website.

Find out more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following websites: www.diffusioneshop.com.

4. Deleting and disabling cookies

You can configure your browser to avoid the processing of cookies, or delete them immediately after browsing. Below, we list the methods for disabling and deleting cookies with the main browsers:

Delete/disable cookies with Firefox http://support.mozilla.com/it/kb/Eliminare%20i%20cookie

Delete/disable cookies with EDGE https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Delete/disable cookies with Chrome http://support.google.com/chrome/bin/answer.py?hl=it&answer=95647

5. Data that you provide voluntarily

You have the right and freedom to provide data by sending emails to the addresses indicated on the Site, which the Data Controller may acquire for the purposes indicated from time to time. In addition to the email address necessary to respond to you, any other personal data contained in the relevant communication will be processed. The data collected in this way will be stored and processed exclusively to store correspondence, without using them for other purposes.

6. Purpose, legal basis of processing, optional consent and consequences of failure to consent

Personal data processed with technical cookies: The communication of personal data is a contractual obligation, without which the website could not be made fully functional in accordance with the terms and conditions of use.

Personal data processed with profiling cookies: The communication of personal data is purely optional. In the event of failure to communicate the data, it will be impossible for the Data Controller to provide you with personalized services through profiling. The legal basis of the processing is your consent, expressed in accordance with current legislation.

Personal data provided voluntarily via email: The communication of personal data is purely optional. In the event of failure to communicate the data, the Data Controller will not be able to respond to your requests. The legal basis of the processing is the legitimate interest of So Make, as Data Controller, to respond to requests.

You can express your consent to the processing of personal data with non-technical cookies by clicking on a specific box presented within a banner.

7. Automated decision-making process and profiling

If you consent to the processing with profiling cookies to benefit from personalized services, your personal data may be subject to an automated decision-making process, with a specific algorithm that will decide which communications are best suited to your profile or which may be of interest to you. The expected consequences of this processing are the sending of highly profiled commercial communications, the sending of discounts, the sending of invitations to events deemed to be of interest.

In accordance with Article 22 GDPR, you have the right to:

  • obtain human intervention in the decision-making process by the Data Controller
  • express your opinion
  • obtain an explanation of the decision reached by the Data Controller
  • contest the decision itself

8. Source from which the personal data originate and categories of data

The Data Controller will only process the personal data provided by you in accordance with the Cookie Policy, collected through the Site or by sending an email from you. The Data Controller will not process data from sources accessible to the public. The Data Controller will not process the special personal data referred to in Article 9 of the GDPR.

9. Recipients and any categories of recipients of the personal data

Your personal data may be received by:

  • companies that offer hosting services
  • companies that sell advertising space
  • advertising companies
  • communications companies that carry out communication activities on behalf of the Data Controller
  • companies that offer information society services

10. Transfer of data

The Data Controller intends to transfer your personal data to entities established in a third country to the European Union or to an international organization. Such subjects could be represented, by way of example, by:

  • communications companies that carry out communication activities on behalf of the Data Controller
  • companies that offer information society services
  • companies that offer hosting services
  • communications company service providers
  • companies that sell advertising space
  • advertising companies

The transfer of personal data to such subjects, if established in a third country, or to an international organization, is carried out in the presence of an adequacy decision by the European Commission, which has verified how the third country, the territory or one or more specific sectors within the third country, or the international organization in question guarantee an adequate level of protection of your rights. In the absence of such decisions, if deemed appropriate, the Data Controller reserves the right to conclude specific and separate agreements that oblige such subjects to adopt adequate security measures, including organizational ones, aimed at offering appropriate guarantees regarding your rights.

Google Inc., in particular, is contractually bound to ensure adequate protection of the rights of the interested party. The data may therefore be transferred to the following countries: United States of America, Ireland or others.

To obtain a copy of such data or the place where they have been made available, simply send the relevant request to the address: diffusaluce@diffusioneshop.com , by clicking on this page on Download consent id or by accessing your account if you are registered.

11. Data retention period

The Data Controller will retain your personal data processed with technical cookies in order to allow you to use the Site correctly for a period not exceeding 12 (twelve) months from the date of the individual collection, in accordance with what is indicated in point 3.1 of the Cookie Policy;

The Data Controller will retain your personal data processed to provide personalized services through non-technical cookies and profiling cookies for a period not exceeding 12 (twelve) months from the date of the individual collection, in accordance with what is indicated in point 3.2 of the Cookie Policy;

The Data Controller will retain your personal data provided voluntarily and processed to respond to your requests for a period of time strictly necessary to achieve this purpose and, in any case, not exceeding 12 (twelve) months from the date of the individual collection.

The Data Controller reserves the right, in any case, to request you to renew your consent to the processing and/or verify the consents you have already given.

12. Your rights

Right to object

As a "data subject", you have the right to object, at any time, for reasons relating to your particular situation, to the processing of personal data concerning you, pursuant to Article 6, paragraph 1, letters e) or f) of the GDPR, including profiling based on those provisions.

The Data Controller will no longer process your personal data, unless So Make itself demonstrates compelling legitimate grounds for the processing that override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, including profiling to the extent that it is related to such marketing direct.

In case of opposition to the processing for direct marketing purposes, the personal data will no longer be processed for such purposes.

You may object to the processing of your personal data for direct marketing purposes even only in part, for example by objecting only to the sending of promotional communications carried out via automated and/or digital tools, or to the sending of paper communications and/or to the receipt of communications telephone ications.

If your personal data are processed for scientific or historical research purposes or for statistical purposes pursuant to Article 89, paragraph 1 of the GDPR, you have the right, for reasons relating to your particular situation, to object to the processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out in the public interest.

13. Other rights

The Data Controller also wishes to inform you of the existence of the following rights:

Right of access: you have the right to obtain from the Data Controller confirmation as to whether or not personal data concerning you are being processed. In this case, you have the right to access your personal data and specific information, in accordance with Article 15 of the GDPR;

Right to rectification: you have the right to obtain from the Data Controller the rectification of inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to obtain the integration of incomplete personal data, including by providing a supplementary statement, in accordance with Article 16 of the GDPR;

Right to erasure: you have the right to obtain from the Data Controller the erasure of personal data concerning you without undue delay. The Data Controller has the obligation to erase personal data without undue delay, if the reasons listed in Article 17 of the GDPR exist;

Right to restriction of processing: you have the right to obtain from the Data Controller the restriction of processing, if the reasons listed in Article 18 of the GDPR exist;

Right to data portability: you have the right to receive in a structured, commonly used and machine-readable format, the personal data concerning you provided to the Data Controller, as well as the right to transmit such data to another controller without impediments by the Data Controller, in the cases and under the conditions specified in Article 20 of the GDPR;

Right to object to commercial communications: you have the right to object at any time, free of charge, to receiving commercial communications from the Data Controller;

Right to lodge a complaint with the Data Protection Authority: you have the right to lodge a complaint with the Data Protection Authority. Personal Data, to complain about a violation of the regulations on the protection of personal data, in accordance with Article 77 of the GDPR.

14. How to exercise your rights

You can exercise the rights indicated in the Cookie Policy by addressing the requests directly to the Data Controller at the email address diffusaluce@diffusioneshop.com, or by sending the relevant communication by registered letter with return receipt to the address via raibano 39 47853 Coriano (RN).

You can lodge a complaint with the Personal Data Protection Authority according to the methods provided on the official website, addressing it to the contact details available at https://www.garanteprivacy.it/home/footer/contatti.

15. Accessibility

The Cookie Policy is accessible at www.diffusioneshop.com/en/content/personal-data-processing and at the Data Controller. If you expressly request it, the Data Controller may provide you with information orally, provided that your identity is proven, with a telephone request addressed to + 39 0541-657672.

16. Amendments

The Data Controller may modify the Cookie Policy, also to comply with national and/or European Union legislation or technological innovations. Any new versions of the Cookie Policy will be reported on the Site. We invite you to periodically check the Cookie Policy. Any changes will in any case be communicated to you through a pop-up on the Site or different methods and/or IT tools. If the Data Controller substantially modifies the Cookie Policy, providing for new processing purposes and/or categories of personal data processed or changing the third parties, the Data Controller himself will inform you, requesting the necessary consents, through a specific banner. If it is impossible for the Data Controller to verify that cookies have been stored on your device, during your subsequent visit to the Site, for example in the event of deletion of installed cookies, the Data Controller will inform you, requesting the necessary consents, via a specific banner. If at least 6 (six) months have passed since the previous presentation of the banner on the Site, the Data Controller will inform you, requesting the necessary consents, via a specific banner.

17. List of Cookies used

Necessary cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Cookie name
Provider
Purpose
Expiry
cookiesplus
www.diffusioneshop.com
Stores your cookie preferences.
1 year
laravel_session
www.diffusioneshop.com
Cookie used to identify a session instance for the user.
1 day
PHP_SESSID
www.diffusioneshop.com
This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.
Session
PrestaShop-#
www.diffusioneshop.com
This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.
12 hours
rc::a
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
Persistent
rc::c
This cookie is used to distinguish between humans and bots.
Persistent
__cfduid
Technical cookies required by CDN provider Cloudflare.
30 days
Preference cookies
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Cookie name
Provider
Purpose
Expiry
ssupp.barclicked
Needed for automatic messages from live chat service provided by Smartsupp.
Session
ssupp.message
Stores content in text area from live chat service provided by Smartsupp.
Session
ssupp.opened
Check if chat box is opened from live chat service provided by Smartsupp.
Session
ssupp.unreaded
Number of unread messages from live chat service provided by Smartsupp.
Session
Statistic cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Cookie name
Provider
Purpose
Expiry
collect
It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.
Session
r/collect
It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.
Session
ssupp.chatid
Conversation ID from live chat service provided by Smartsupp
Session
ssupp.group
Last group of visitor from live chat service provided by Smartsupp.
Session
ssupp.vid
Necessary for the functionality of the website's chat-box function.
6 months
ssupp.visits
Number of previous visits, necessary to track for automatic messages from live chat service provided by Smartsupp.
6 months
_ga
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
2 years
_gat
Used by Google Analytics to throttle request rate
1 day
_gat_gtag_UA_*
Used to throttle request rate.
1 minute
_gd#
This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser.
Session
_gid
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
1 day
Marketing cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Cookie name
Provider
Purpose
Expiry
ads/ga-audiences
These cookies are used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.
Session
fr
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
3 months
NID
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
6 months
sib_cuid
Collects information on the user's website navigation and preferences - This is used to target potential newsletter based upon this information.
1 year
tr
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Session
_fbp
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
3 months


Cookie statement last updated on: 2023-05-12
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